Background
Interviews
IT Department
IT Manager
The main branch of the Museum has three Windows
2000 Advanced Server computers. One of them also runs IIS. Each of the other
branches has one server computer running IIS. The IIS servers display content
for the kiosk computers.
To update our content offerings, we deploy new software from the main branch to
the remote branches on one day each month. We need to shut down the kiosk
computers all day for this update. Therefore we want to redesign the update
process to minimize the time that it requires.
We plan to install a dedicated streaming media server at the main branch of the
museum. We also plan to install new application computers at all three branches
to run the new exploration applications. We will retain all existing kiosk
computers.
Lead Developer
Currently my developers use ASP and Microsoft
Jscript. We will be training the developers to maintain the new exploration
applications. We plan to use common modules in every application, so we must be
able to reuse modules easily. Whenever a module is upgraded, all of our
applications must be able to take advantage of upgrades in every module.
Business Stakeholders
Museum Director
An anonymous donor presented us with a large grant,
so we have the necessary financial resources to complete this project. Under the
terms of the grant, we need to use the grant money to upgrade the hands-on
exploration activities in our museums. These activities must include the
following characteristics:
·
Easy
navigation between exploration applications
·
The
method of navigation must run continuously
·
The
method of navigation must prevent children from accessing the features of the
operating system
·
The
method of navigation must prevent children from stopping its execution
·
High-resolution
graphics
·
Drag
and drop functionality, so that screen elements can easily be manipulated to
accomplish tasks
·
Highly
interactive operation, with fast response time and immediate feedback to users
·
Support
for streaming media, with fast response time
·
Support
for children with special needs, such as low vision or hearing disabilities
·
Online
help in a format that is comfortable for children and easy for them to use
In addition, the grant requires us to give periodic
reports to the donor about the frequency with which each exploration activity
is used.
Users
Business
Process